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ROI calculator
Three places money leaks in short-term rental maintenance: work you do but never bill, hours spent chasing issues, and refunds for things that broke mid-stay. Set your door count, adjust any assumption, and compare the total with Operator at $249/mo. No email required.
30doors
These are starting points for a 10 to 49 door operator, not measurements of your business. Change them above.
Billable work captured
A typical STR door runs about $3,500 a year in maintenance. When a tech fixes a towel bar on the way out and nobody writes it down, the owner never sees the charge. We assume 7.5% of that work goes unbilled today and gets captured once every job is a work order with a photo.
Coordination time saved
Three issues per door per month is common for a 10 to 49 door operator. Each one costs texts, a photo request, a vendor call and retyping. We assume 12 minutes saved per issue at a $28 loaded hourly cost, roughly a US-based coordinator or a senior VA.
Refunds avoided
Hot tubs, AC, wifi and pool heat fail about 1.5 times per door each year, and a guest who finds one asks for around $150 back. We assume 30% of those get caught at the turn by the inspection checklist, before a guest checks in.
Operator is $249/mo flat per business, never per door. Compare plans